SUPPORT ON YOUR SITE
RDI has provided onsite support as far south as Trinidad and Pago Pago, north to Alaska, east to Maine, and west to Hawaii. We have found onsite to be especially beneficial when there are multiple location and multiple staff to be trained. Plus, clients usually come up with special reports that would uniquely fit their business and they can be done on the spot.
SUPPORT ON THE PHONE/INTERNET
In today's technical world we can support over the internet linking directly to you computer - only at your permission. As we say many times, "A picture is worth a thousand words".
Our support contract is sold in blocks of time and can be accessed here. Please download, print, complete and either fax (407 321 7955) or scan for email (firstname.lastname@example.org).
Clients continually find projects the software can do that were previously unknown!